FAQs

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What materials are your mugs made of?
Our mugs are made from durable, high-quality ceramic.

Are your mugs microwave safe?
Yes, all our mugs are microwave safe.

Are the mugs dishwasher safe?
Yes, they are dishwasher safe for easy cleaning.

What sizes do your mugs come in?
We currently offer 11oz and 15oz options.

Do the designs fade over time?
No, our printing process ensures long-lasting designs.

Can I customize my mug?
Yes, we offer personalization on selected products.

Do you offer matching sets?
Yes, some mugs come in pair or family sets.

Where are your products made?
Our mugs are designed with care and produced by trusted suppliers.

Do you ship internationally?
Yes, we ship worldwide.

How long does shipping take?
Orders are usually delivered within 7–14 business days.

Can I track my order?
Yes, you’ll receive a tracking link once your order ships.

Do you accept returns?
Yes, we accept returns within 14 days for unused items.

What if my mug arrives broken?
We’ll replace it at no extra cost—just send us a photo.

Do you offer bulk or wholesale orders?
Yes, contact us for special pricing on large orders.

Are your mugs gift-ready?
Yes, they’re perfect for gifting and can be wrapped.

Do you include care instructions?
Yes, care tips are included with every order.

Can I cancel my order after purchase?
Orders can be canceled within 24 hours of purchase.

Do you send digital receipts?
Yes, receipts are emailed immediately after checkout.

What payment methods do you accept?
We accept major credit cards, PayPal, and other secure options.

How can I contact support?
You can reach us through our Contact page or email.